Designing a Model to Evaluating the Performance of National Accreditation of
Hospitals
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Seyyed Payam Paymard , Leyla Najafi * , Esrafil Roshdi |
Department of Health Services Management, Faculty of Medical Sciences, Semnan Branch, Islamic Azad University, Semnan, Iran. |
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Abstract: (2188 Views) |
Introduction: Accreditation program is one of the most reputable quality-based and safety-based
evaluation models with increasing global acceptance in the health sector that correct implementation
of it will lead to more and better observance of safety and patient rights and improve the quality of
health services. Therefore, the present study aimed to design a model to evaluate the performance of
the national accreditation model of hospitals.
Methods: This qualitative research was conducted using grounded theory method. Participants were
sampled purposively. Data saturation was happened after 16 semi-structured interviews. Data were
analyzed according to Strauss and Corbin approach using Atlas.ti software. As a result, 1387 codes
from open coding, 44 concepts and 12 categories are categorized into six dimensions.
Results: "Support of the client" was identified as causal conditions. "competence of evaluating teams",
"accreditation implementation structure", and "comprehensive and barrier of standards" were
introduced as strategic conditions, "evaluation of national accreditation performance of hospitals" as
an axial phenomenon, "empowerment of process owners" as context conditions, "adequacy of hospital
resources with the implementation of standards", "sharing accreditation benefits with service
providers", "participation of service providers", and "regulatory regulations" as mediator conditions,
and finally, "service quality" and "safety" are identified as outcomes.
Conclusion: The research findings include categories and concepts that can be used in evaluating the
performance of hospital accreditation models as key indicators and can be effective in improving the
quality of hospital accreditation. |
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Keywords: Performance evaluation, National accreditation, Hospital |
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Full-Text [PDF 210 kb]
(778 Downloads)
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Type of Study: Research |
Subject:
General
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